"People don't quit their job, they quit their supervisor." That's the finding, essentially, of recent research from the Gallup organization. Outstanding employee performance (and retention) requires outstanding supervision. Yes, wages and benefits are important, but so too is the vibe and climate created by the supervisor.

This leadership series will review the key principles of supervision, including the proper balance and practices around support and accountability, the mindset, values and character of outstanding supervisors, non-attachment to results, and how to handle challenges when (and before) the going gets tough.

Learn more, including the learning objectives, here.